Questions raised by customer inquiries
Recently a new client found us through the website and they sent us some pictures of products that need to be customized. Following the normal process, they gave us some data on the product and asked if we could make the product according to their requirements. After getting our affirmative answer, we entered the quotation link.
We quoted the price according to the material, size and other data of the product. But customers were surprised by the price.
The quotes he received in the past are often 20-50% higher than ours, and some products are even higher. Therefore, at first customers thought that there might be a problem with the quality of the product. But after receiving the samples, the customer’s concerns were eliminated, and our product quality was higher than his previous products. The client got excited and signed a contract with us. In the same way, our bulk goods have maintained the same quality as before.
Cost Questions Answered
At this time, many customers have questions, why is your price so low for the same product? Here, I guess there are several possible scenarios.
1. The suppliers that the customers cooperated with before are not real factories, they are just channel dealers who took the goods from the factory. And sometimes there is not only one middle channel provider, they swallow a lot of middle profits.
2. The cost of the factory that the customer cooperates with is too high. This part of the product includes labor cost, material cost, process cost, etc. Maybe these factories do not have enough local resources, so their incoming materials and labor prices are very high. In some factories, the production process is immature, resulting in low efficiency and increased product prices.
3. The factory is too greedy, some factories make excessive profits, while the quality of the products has not improved significantly.
This is why the same product, the same quality, the price difference is so big. As a source factory, we are committed to supplying customers with high-quality products. At the same time, because the number of middlemen is reduced, you will get better offers. Moreover, we manufacture office supplies, household items, etc. for a long time. The procurement of raw materials and the training of technical personnel are perfect, which can further reduce costs.
Next, I will answer and explain some frequently asked questions from customers! It also introduces the cost, process and other aspects in detail.
1. As a supplier, are you a factory, a wholesaler or a channel dealer?
A: We have our own factory in Ningbo, China. Welcome to visit for reference. It has one of the largest ports in the world, and the surrounding raw materials and accessories are abundant. This can well meet the needs of production and transportation.
We provide production services, specializing in wholesale, and are a supplier with customized production capabilities.
2. What products can you do?
A: We have long been engaged in the production of office supplies, household items, textiles and handicrafts. With more than 15 years of production experience, our technicians have undergone long-term training and can manufacture products quickly and stably.
3. Can the product be customized? Does it accept oem/odm etc?
A: We fully accept customized products. Since we are a factory, you will have a smoother experience regarding the communication and production of custom products.
We will also provide reasonable and preferential solutions according to your requirements to ensure product quality while keeping the cost of the product as low as possible. Oem/odm is one of our services, we will continue to provide quality products.
4. What other services do you provide? Can I act as a purchasing agent?
A: Product design, production, packaging, etc. are the basic services. Our factory has an area of
5. What advantages do you have as a factory supplier? Why choose you?
A: The core advantage lies in price and quality. As a source factory, we have no middlemen, so you can save unnecessary intermediate costs.
At the same time, because we have been producing for more than 15 years, we have accumulated a large number of raw materials, skilled workers and other resources. Compared with other factories, we have more advantages in material procurement and worker skills, which can further reduce costs.
And due to the long-term professional production, our technical personnel are excellent in ability and experience. Therefore, the products produced are of good quality and stability.
At last we also provide product customization, OEM, warehousing, quality inspection and other services, welcome to cooperate with us.
6. Can you be a purchasing agent? What are the advantages?
A: Of course you can. Our advantage as a purchasing agent is that we have accumulated the resources of many small and medium-sized factories in various regions.
Large or well-known factories can often be easily found online, but they are expensive and have tight schedules. At the same time, they often have very high requirements on the number of purchases and have many restrictions.
And many small and medium-sized factories, their product quality is no worse than that of large factories, and they have advantages in terms of price, purchase volume, construction period and so on.
But these factories are often not found on the Internet, and they lack the awareness of Internet marketing. Therefore, you can only accumulate these resources through accumulation over time.
Compared with a simple agency company, our factory experience allows us to contact various factories and raw material factories more conveniently. At the same time, we can better distinguish the pros and cons of each factory’s products, technical differences, etc.
And because we are familiar with the raw materials, we can also tell the authenticity of the factory quotation. Based on the quality they offer, judge whether the price of the product is right.
After years of experience in foreign trade production and procurement, we have accumulated a large number of high-quality factory resources. Many partners also recommend high-quality factories to us, and our resource library is still improving.
7. How are you doing in quality control?
A: We have professional quality inspectors who carefully check each order. We will conduct 2-3 self-tests, and we can also accept third-party tests.
At the same time, the quality of the raw materials we purchase is very good, and our technicians have undergone long-term training to ensure that the products are at a high level from the production and production process.
8. Can you provide samples? How long is the sample and production cycle?
A: Samples are available for each of our products. The sample fee will also be refunded after the official order is placed. Samples will be free if in stock. Just charge a certain shipping fee.
The proofing time needs to be judged according to the product. Simple products can be sampled in 1-3 days. The production cycle also needs to be judged according to the product. At present, the daily production volume of products such as message boards that we often make can reach 3-4 thousand.
There are still many questions frequently asked by customers, and we will also find time to sort out and answer them. You can email us the products and services you want. Try it, you will get a different surprise. Maybe just one email can save you 30% of the cost, we always welcome your cooperation.
The company is a company integrating industry and trade, so we can meet the special needs or designs of the purchased products. The company’s address is in Hong Kong, China, and the factory’s address is in Ningbo, China.
Each of our products has been tested by the factory itself and third parties, and the quality is first-class. At the same time, as a factory, we can offer cheaper prices without middlemen making the difference. At the same time, we have a large number of factory resources.
As a foreign trade company, we can provide you with services such as purchasing agency and comprehensive commodity purchasing. Welcome your consultation and cooperation, integrity and quality have always been our pursuit and maintenance.
Why choose us?
We have been making office supplies, homewares, textiles and handicrafts for over 15 years.
With its own factory, it has the advantage of quotation and guarantee of construction period. No middlemen make the difference.
Of course, for each product, we can provide different materials, sizes, colors, and also change the shape as needed.
If you have your own design drawings or styles, we can also customize.
Accumulated technical and management experience, trained a group of technical personnel.
As a foreign trade company, it has accumulated a large number of factory resources and can provide comprehensive product procurement, warehousing, customization, procurement agency and other services.
What are you waiting for, an email or consultation might take your business a step further!
For more information about letter board and our company and factory, you can check these articles:
What are you still hesitating about, an email or consultation may take your business further!
- Email: firstname.lastname@example.org
- Phone: +0086 15068730212